Customer Services
The SAF-HOLLAND UK Customer Service team is not only responsible for managing a programme of market-leading warranties and guarantees, it also delivers in-depth product installation and maintenance training to customers and service partners alike.
Aftermarket
SAF-HOLLAND UK provides unrivalled sales advice, technical support and aftermarket back up, supplying genuine spares through trained and approved service partners & parts distributors.
Genuine Spare Parts
We carry a massive stock of genuine SAF parts which are available for immediate dispatch from our large warehouse located at our central England HQ. We can also help with the specialist tools necessary to carry out many of maintenance procedures on SAF-Holland equipment.
SAF-HOLLAND Easy ID Guide
As part of our ongoing drive towards improving the service we provide to customers, we have compiled this EASY ID Guide to help make the job of identifying and specifying genuine SAF Holland parts simpler and quicker.
Download the guide here
Workshop Insights guides for technicians/engineers
To ensure your SAF INTRADISC axles consistently perform at their peak, regular yet straightforward maintenance is essential. This new Workshop Insights series is designed to help technicians and engineers work quickly and effectively in the servicing of SAF INTRADISC products.
Below are the links to PDFs of each in the series:
Brake disc safety check
Brake pad inspection
Brake chamber replacement
Caliper function testing
LiLube Easy Fit Grease
Replacement of the adjustment spindle
Replacement of slide function assembly
SAF-HOLLAND Service report form
Use this fillable report form to register your information and request for replacement parts. Once completed, email back to us and we’ll process your request immediately upon receipt.
Download the guide here
Useful resources/links
SAF-HOLLAND Original Spare Parts Catalogue
The message to customers is simple; to keep SAF axles operating safely and at peak efficiency over extended periods, fit the same components that we do in the factory…SAF-Holland OE parts. Click here for the SAF-HOLLAND parts catalogue.
I.Q. PORTAL
If you’re looking for data, documents or information on ordering spare parts, then you’ll find all these at the SAF-HOLLAND I.Q. PORTAL – an intelligent online platform which can be quickly and individually filtered with a practical full-text search and smart hit display.
The smart search function of the I.Q. KNOWLEDGE CENTER will also find PDF documents and images. This gives you quick access to the complete technical documentation for all SAF-HOLLAND products and the I.Q. POD. Click here to access the portal.
Authorised SAF-HOLLAND UK workshops and parts dealers
To access a searchable UK location map of fully trained Workshops and Genuine Spare Parts Dealers, click here.
Get in touch…
If you need any further assistance you can reach us on the following numbers/email addresses:
Customer Services: t: +44 (0) 1509 603410 e: customerservices.uk@safholland.com
Aftermarket: t: +44 (0)1509 649876 e: aftermarket.uk@safholland.com